Thank you for shopping at Dezign Worx.
If you are not entirely satisfied with your purchase, please let us know.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it in. There is no need to use the same packaging that your item was sent in.
You will need to send a copy of your proof of purchase / receipt.
Once we have received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item, although in certain circumstances and by prior agreement we may cover the cost of return shipping.
If you have any questions on how to return your item to us, please contact us.